Common FAQ

1) What payment methods do you accept?

We accept major credit and debit cards, and other secure payment methods at checkout

2) Can I change or cancel my order after placing it?

if  your order has not yet shipped, we can assist with:

  • Address changes
  • Order cancellation
  • Item modification

Please contact us as soon as possible with your order number

3) How can I track my order status

Once your order has shipped, you'll receive an email that includes:

  • Tracking number
  • Estimated delivery date

You can use the tracking link at any time to check the status of your shipment

4) My payment was declined - what should I do?

Check that your payment details are correct and that sufficient funds are available. If the issue persists, contact your payment provider or our support team for assistance.